Access to Emergency Numbers and Local Authorities
When you arrive in the Netherlands, you should familiarise yourself with these emergency numbers and local agencies. To make emergency calls, make sure you have access to a mobile phone with a Dutch SIM card. Keep a list of critical contacts, including your university, embassy, and local support services, and save the emergency numbers in your contacts.
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Furthermore, keep your identification and residence permit or visa documents on you at all times, as authorities may seek them during specific exchanges. Staying aware and prepared can help to ensure your overall safety and peace of mind while studying in the Netherlands.
Emergency Numbers
Police (Politie)
In the event of a crime, an accident, or if you find yourself in a potentially dangerous position, call the Dutch police at 112. This hotline is for emergency assistance, and operators speak English as well as other languages.
Medical Emergencies
Dial 112 for medical emergencies, including ambulance services and healthcare advice. Medical specialists are on call 24 hours a day, seven days a week to help you.
Fire Department (Brandweer)
In case of a fire or other emergency requiring the assistance of the fire department, call 112.
Non-Emergency Police Assistance
You can contact the local police at their non-emergency number, which varies by location, for non-urgent concerns or general queries. This number is usually available on the police website for your city or region.
Embassy or Consulate
If you're facing a critical situation related to your home country, contact your country's embassy or consulate in the Netherlands. They can provide support and guidance.
Local Authorities
Municipality (Gemeente)
In the Netherlands, each city or territory has its own municipal government, known as the Gemeente. They are in charge of municipal services such as civil affairs, permits, and public amenities. When you arrive, you should register with your local Gemeente, as this may be required for some administrative activities.
Immigration and Naturalisation Service (IND)
Contact the IND if you have any queries or concerns concerning your visa or residence permit. They offer information and support with immigration and naturalisation issues.
Student Services Offices
Most colleges have Student Services Offices dedicated to assisting overseas students. They can assist with a number of student-related issues, including as academic support, housing, and legal issues.
Housing Authorities
If you have problems with your housing, such as disagreements with landlords, you must contact local housing authorities or organisations that specialise in housing disputes.
Legal Assistance
Legal aid organisations and law companies can assist you if you require legal advice or assistance. Make a note of important legal documents and contact information.